This past week I did another Speaking Series with our partner Solutions3 LLC and HP. It consisted of a Wine Tasting Dinner where I used wine and winemaking as the backdrop for describing how Asset and Configuration Management forms an Read More
“Config Mgmt: Necessary Evil or just plain Evil?” ( What say you? )
This October 29, I will once again be presenting at the itSMF USA annual conference. The topic of my presentation this year will be: "Configuration Management: a necessary evil or just plain evil". You can follow this link for an abstract Read More
Top Challenges in Configuration Management
This webinar was originally delivered June 14, 2012. Voted a "Top 5 Webinar for 2012" Read More
Lead Success, Don’t Manage Failure!
This webinar was originally delivered April 4, 2012 Read More
Asset and Configuration Management in Higher Education
This webinar was originally delivered January 27, 2010 Read More
Predictive & Adaptive Service Management, Is it the future?
Monday morning rolled around and Mike just arrived at the Hijinx Corporate Headquarters. He made his regular stop at Pete’s Coffee shop on the way to the office for his morning caffeine fix and is ready to take on the day. It’s sunny and Read More
CMDB Imperative: How to realize the dream and avoid the nightmares
Below is a video of a presentation delivered November 2009 in Monterrey Mexico at an International ITIL/Service Management Conference. CMDB Imperative: Realize the Dreams and Avoid the NIghtmares from Carlos Casanova on Read More
Developing a traditional CMDB? You’re wasting your time!
This webinar was originally delivered December 06, 2011 Read More
Fusion 11 and #SISLunch…the future of CMDB
It’s been 7 days since I left Fusion 11 in Washington DC and I am nearly caught up on everything or should I say, on everything that I will catch up on. Today I posted the Incident Escalation Cost Calculator which was received by everyone Read More
K2 Solutions Group, Inc. Partners with Macanta Consulting for Green / Sustainable IT Solutions
K2 Solutions Group, Inc. - Providence, RI (www.k2sg.com) is proud to announce a partnership with Macanta Consulting - business and service management experts. The partnership allows K2 Solutions Group, Inc. to deliver the eco-ITSM Read More