K2 Solutions partners with Macanta Consulting to deliver the eco-ITSM service. The eco-ITSM service is a world first and assists organizations globally with their green / sustainable IT demands.
CMDB / CMS
I’m sure that the “finger pointing” blame-game approach for determining responsibility dates back well into prehistoric times. Battles between Harry B. Barbarian and Charlie Q. Savage were likely fought because neither would accept blame for a poorly tied rope or poisoned arrows that did not kill the prey quickly enough. It is not hard envisioning
This webinar was originally delivered July 17, 2009
This webinar was originally delivered January 14, 2010 Please note that this Webinar was delivered via an Online Summit hosted by BrightTalk. BrightTalk requires that you register with them prior to viewing the webinar. K2 Solutions Group, Inc. unfortunately cannot bypass this BrightTalk registration requirement. Once you click on the “Play” button in the image,
Disruptive Technology Drives Need for Configuration Management … As I read the article, I couldn’t help but to think of the several presentations I have delivered with and without Glenn O’Donnell, co-author of my book The CMDB Imperative, that speak to how “disruptive events” or “accelerants” drive the need for Configuration Management and a Configuration
This webinar was originally delivered December 08, 2010
You can move forward even if you don’t want a complete CMDB/CMS Once you have identified what foundational data sources you have available to work with, you should put together a separate initiative that targets their clean up and consolidating; retiring duplicate or no longer necessary sources. Even if you don’t move forward with a
Without a full understanding of where you stand or what will deliver value to your organization, you are very likely to fail because you may have solved the wrong problem or provided a solution to a problem that did not exist.
When your service improvement program depends on knowing what’s in your environment, it’s hard to be effective without an accurate CMS. Gain some insights on how to address this potentially costly problem.
ITIL V3 incorporates emerging best practices for a Configuration Management System (CMS) modeled upon a federated set of Configuration Management Databases (CMDB). For most IT shops that may seem a very daunting obstacle to surmount. But, by looking beyond the task at hand, we can find guidance in several places – including architectural systems, automotive designers, and even mountain-climbing expeditions.