This webinar was originally delivered January 14, 2010 Please note that this Webinar was delivered via an Online Summit hosted by BrightTalk. BrightTalk requires that you register with them prior to viewing the webinar. K2 Solutions Read More
CMDB Imperative
Disruptive Tech Drives Need for Configuration Management
Disruptive Technology Drives Need for Configuration Management ... As I read the article, I couldn’t help but to think of the several presentations I have delivered with and without Glenn O’Donnell, co-author of my book The CMDB Imperative, Read More
First Attempts at Configuration Management Often Fail: Why is that?
This webinar was originally delivered December 08, 2010 Read More
The Wheel Evolved–So Too Must Your CMDB/CMS, Part II
You can move forward even if you don't want a complete CMDB/CMS Once you have identified what foundational data sources you have available to work with, you should put together a separate initiative that targets their clean up and Read More
The Wheel Evolved–So Too Must Your CMDB/CMS, Part I
Good things take time, but there must be value along the way The wheel is believed to have been invented around 8,000 B.C. in Asia but the oldest wheel ever discovered dates back to around 3,500 B.C. from Mesopotamia. In the time since, Read More
A-FIRM Structure Configuration Management
The excerpt below is from an article I wrote for the itSM Solutions DITY periodical. A link is provided below which will take you to the full article. ITIL V3 incorporates emerging best practices for a Configuration Management System (CMS) Read More
CMS Blog Series Part 2: Manual vs Technology
There are various topics for which this discussion regularly comes up, however the arguments for and against do not drastically change. In regards to the Configuration Management System (CMS) or CMDB, the topics tend to be with respect Read More
CMS Blog Series – Part 1: Auto Discovery
My first venture into implementing a CMDB was nearly five years for a very large multi-national firm and before the term, ITIL was barely even spoken in North America. I was challenged by the Chief Technology Officer to look into Read More
CMDB Blog Topic Series: Goodbye CMDB hello CMS!
In the 5 part series of posts to come, I will use the term CMS versus CMDB when describing what needs to be done. Where I use CMDB, it will typically be when describing previous efforts I have been directly involved in or to maintain a Read More
CMDB Open Source solutions
This blog entry was originally posted on: The Imperative Blog Hi folks, In one of my Twitter exchanges, someone asked for a list of Open Source ITSM solutions. What I had available was a list I gathered over the years that targeted CMDB Read More