Hey there everyone, it's been a while since I last posted here but things have been busy and there is actually a lot that's gone on since my last post. I was once again a presenter at the HDI conference earlier this year and extremely Read More
General
Organizational Change and Configuration Management
According to a 2008 McKinsey & Company research study, they found that only about 30% of Change programs in organizations succeed and achieve their goals. Additional research by IBM in 2008 and in 2010 found similar statistics and more Read More
That’s a bold move… “Free Service Desk Software”
This past week I spent traveling to Oslo, Norway and Stockholm, Sweden to participate in a series of presentations, round-table discussions and workshops on Configuration Management and the future of ITSM. Before leaving Norway and Read More
Hack, Hack, Hack…
As many of you have probably noticed, we have been having some repeated issues with our website. In fact, you may have arrived here at our blog site through a redirect from www.cmdbimperative.com. Our website accounts were attacked and Read More
What does Wine, Configuration Management and Asset Management have in common?
This past week I did another Speaking Series with our partner Solutions3 LLC and HP. It consisted of a Wine Tasting Dinner where I used wine and winemaking as the backdrop for describing how Asset and Configuration Management forms an Read More
Lead Success, Don’t Manage Failure!
This webinar was originally delivered April 4, 2012 Read More
Predictive & Adaptive Service Management, Is it the future?
Monday morning rolled around and Mike just arrived at the Hijinx Corporate Headquarters. He made his regular stop at Pete’s Coffee shop on the way to the office for his morning caffeine fix and is ready to take on the day. It’s sunny and Read More
Fusion 11 and #SISLunch…the future of CMDB
It’s been 7 days since I left Fusion 11 in Washington DC and I am nearly caught up on everything or should I say, on everything that I will catch up on. Today I posted the Incident Escalation Cost Calculator which was received by everyone Read More
K2 Solutions Group, Inc. Partners with Macanta Consulting for Green / Sustainable IT Solutions
K2 Solutions Group, Inc. - Providence, RI (www.k2sg.com) is proud to announce a partnership with Macanta Consulting - business and service management experts. The partnership allows K2 Solutions Group, Inc. to deliver the eco-ITSM Read More
Fusion 11 – Executive Track Speaker
K2 Solutions Group founder ( Carlos Casanova ) has been selected to present on the Executive Track at the September 25-28 itSMF USA / HDI Service Management ( http://www.servicemanagementfusion.com ) conference in Washington DC. The session Read More