Long overdue update on what’s been going on and what’s to come.
General
Organizational Change and Configuration Management
According to a 2008 McKinsey & Company research study, they found that only about 30% of Change programs in organizations succeed and achieve their goals. Additional research by IBM in 2008 and in 2010 found similar statistics and more importantly, the IBM study found that 79% of CEOs anticipate even greater complexity ahead with more Read More
That’s a bold move… “Free Service Desk Software”
ServiceDesk Tool vendor tries to disrupt things by giving the software away for free. For how long can they afford to do this? Will other follow suit? Should be fun to watch.
Hack, Hack, Hack…
As many of you have probably noticed, we have been having some repeated issues with our website. In fact, you may have arrived here at our blog site through a redirect from www.cmdbimperative.com. Our website accounts were attacked and infected with some redirecting malware. Fortunately, the attack was detected immediately by our hosting provider and Read More
What does Wine, Configuration Management and Asset Management have in common?
This past week I did another Speaking Series with our partner Solutions3 LLC and HP. It consisted of a Wine Tasting Dinner where I used wine and wine making as the backdrop for describing how Asset and Configuration Management form an important marriage that together deliver value to an organization. We followed this up with Read More
Lead Success, Don’t Manage Failure!
This webinar was originally delivered April 4, 2012
Predictive & Adaptive Service Management, Is it the future?
Monday morning rolled around and Mike just arrived at the Hijinx Corporate Headquarters. He made his regular stop at Pete’s Coffee shop on the way into the office for his morning caffeine fix and is ready to take on the day. It’s sunny and dry and looks like the tenth consecutive week of beautiful sunshine Read More
Fusion 11 and #SISLunch…the future of CMDB
It’s been 7 days since I left Fusion 11 in Washington DC and I am nearly caught up on everything or should I say, on everything that I will catch up on. Today I posted the Incident Escalation Cost Calculator which was received by everyone in my session Wednesday morning as well as I could Read More
K2 Solutions Group, Inc. Partners with Macanta Consulting for Green / Sustainable IT Solutions
K2 Solutions partners with Macanta Consulting to deliver the eco-ITSM service. The eco-ITSM service is a world first and assists organizations globally with their green / sustainable IT demands.
Fusion 11 – Executive Track Speaker
K2 Solutions Group founder ( Carlos Casanova ) has been selected to present on the Executive Track at the September 25-28 itSMF USA / HDI Service Management ( http://www.servicemanagementfusion.com ) conference in Washington DC. The session will be on Wednesday September 28th at 9am. Session abstract: Configuration Management is arguably one of the most feared Read More