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Leadership

Organizational Change and Configuration Management

Organizational Change and Configuration Management

Posted on 03.31.14 | Carlos Casanova | Leave a Comment

According to a 2008 McKinsey & Company research study, they found that only about 30% of Change programs in organizations succeed and achieve their goals. Additional research by IBM in 2008 and in 2010 found similar statistics and more Read More

#SMCongress: NOT your dysfuctional Washington group

#SMCongress: NOT your dysfuctional Washington group

Posted on 10.30.13 | Carlos Casanova | 1 Comment

It was Wednesday afternoon, October 23rd, and I sat in the Nashville, TN airport trying to decompress after an amazing two and half days of discussion with what I consider to be several of the thought leaders in the Service Management Read More

Fusion 13: The Expert Focus – Not your standard session; hopefully!

Fusion 13: The Expert Focus – Not your standard session; hopefully!

Posted on 03.05.13 | Carlos Casanova | Leave a Comment

We have all been to the conferences where we present to an audience or sit in a room as part of the audience. The good speakers try to engage the audience in the discussion but rarely are there enough people who are willing to step up and Read More

K2SG Founder does TV interview on Configuration Management…

K2SG Founder does TV interview on Configuration Management…

Posted on 03.01.13 | Carlos Casanova | Leave a Comment

... OK, maybe not broadcast TV, but itsmTV by Barclay Rae from the United Kingdom. Check out Barclay's other interviews as well.  ( http://www.itsmtv.co.uk/ ) Read More

Lead Success, Don’t Manage Failure!

Lead Success, Don’t Manage Failure!

Posted on 04.04.12 | Carlos Casanova | Leave a Comment

This webinar was originally delivered April 4, 2012 Read More

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Investing In A Target Market – Maybe.

Why Change Management is Important – Part one

Update….. long overdue!

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