Carlos Casanova is not your average IT Service Management Consultant. He is a trusted advisor to Fortune 500 companies, a mentor and coach – someone who strives to do more than simply fix your ITSM issues. He wants to equip your organization with the tools that they need to build a service management capability that will continue to grow and evolve over time.

Carlos has all the qualifications, experience and knowledge that you would expect a top class consultant to have, but there is one area where he truly leads the pack.

As the co-author of ‘The CMDB Imperative – How to realize the Dream and avoid the Nightmares’ he brings a new level of understanding to this complex area of service management.

If you are planning any infrastructure  transformation project, surely you deserve to have have the guy who literally wrote the book on the CMDB on your team!

No matter how complex your IT environment is, Carlos has an uncanny ability to understand, explain and develop a CMDB strategy with you – one that really works and is specific to your environment. He understands that there is no ‘one size fits all’ in the configuration management world and will help you to find the right solution for your specific situation.

Carlos will immerse himself in your business and invest himself in the project. He will do everything in his power to ensure you get the results you need. You need to feel that the person you engage truly committed to your success, that is what you will get when you work with Carlos Casanova.