Client Success Stories
IT and Business Consulting Success Stories
Having such diverse experience with IT and business consulting in organizations large and small, Carlos has made an impact all across the globe.
Read more about the Positive Business Outcomes Carlos has delivered below. Because discretion is important in Carlos's work, all reviews are anonymous. Additional information can be provided upon request:
"...having someone like Carlos available to have that Helicopter / independent view before we present work or move from one phase / sprint to another is invaluable...."
"Carlos’s expertise and knowledge in the Service Management industry are exemplary and he is most certainly a CMDB expert. His guidance and capabilities assisted us in developing a sound configuration management strategy with best practice recommendations for tool implementations and future initiatives to streamline our processes."
"Carlos is extremely professional and genuine in all of his interactions and can connect at any level within an organization. His passion for service and interest in driving performance improvements through data and process management are praiseworthy!"
"Carlos offers a wealth of knowledge to senior IT professionals across a wide spectrum of IT service management, IT operations, and business improvement challenges and opportunities. So whether it be IT executive advisory, strategy planning work, or project-based consultancy, Carlos can help clients with all aspects of the required people, process, and technology change."
"Carlos is very personable and establishes a great rapport with clients while maintaining the ability to deliver recommendations and tough advice when needed. He is on top of details while seeing the strategic big picture of the engagement. Quite simply, he delivers."
"Carlos is a first class consultant. Clients call on him for Configuration Management efforts because he is a CMDB expert, but they often end up doing more IT executive advisory and strategy planning work than originally intended because Carlos is professional adviser who enjoys laying out roadmaps to deliver value, and smart firms realize that config management often fails without the right strategy. Be a smart firm; work with Carlos on strategy before you implement."
"Carlos is one of those rare individuals who can see the big picture as well as the details."
"Carlos is a true leader within his field and understands Enterprise management and the value impact. A natural motivator. He keeps his commitments, communicates and behaves with honesty and integrity. He is a "breath-of-fresh-air" to work along side."